BerlinKosmetik
The Lab Berlin

The Lab Berlin

Modern MinimalistGeneral Beauty
SalonScore3.0
NeighborhoodMitte
Avg Rating1.5 / 5.0
Price Tier€€
80%
CompletenessAI Confidence

The AI Verdict

"Dramatic lash extensions and expert brow styling"

"Premium beauty treatments in the heart of Berlin-Mitte"

Meet The Lab Berlin

Tucked away in Berlin-Mitte’s Reinhardtstraße, The Lab Berlin offers a sophisticated, high-concept approach to beauty that feels miles away from clinical industry standards. Stepping inside, the atmosphere is more curated boutique than traditional studio, capturing a personalized 'laboratory' vibe where every treatment is a precise experiment in self-care. Founded in 2016 by Hely Doan—a multi-certified lash artist, hairstylist, and makeup pro—the studio has earned a loyal following for its meticulous 'lashes to the sky' philosophy.

Regulars frequently praise the technical mastery of senior artists like Mila, noting the seamless and uncomplicated experience of their regular lash refills. Whether you’re after a dramatic editorial look or a soft, natural finish, the team uses premium tools and Hely’s own specially developed lash serum to ensure lasting results. While lashes are the clear protagonist here, the experience is designed as a holistic ritual. The menu extends to expert brow grooming, brightening facial peelings, and tension-melting massages, offering a comprehensive sanctuary for the discerning Berliner. It’s a space where technical precision meets a modern aesthetic, ensuring you leave feeling both rejuvenated and uniquely distinguished.

In-house developed lash growth serum (Hely Lashes)
Expertise by founder Hely Doan, a certified lash artist and makeup stylist
Versatile styling options ranging from natural to dramatic looks
Comprehensive eye styling including lash extensions, tinting, and brow shaping
High-end beauty standards using premium tools and products

Treatment Menu

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AI Review Analysis

The Consensus

"Reviewers generally agree that the studio offers a welcoming, high-end environment in a central location. Most clients are highly satisfied with the technical application of eyelash extensions, specifically noting the comfortable feel of volume sets and the friendly, uncomplicated nature of the service provided by the staff."

Balanced Perspective

Hely’s Lab is widely praised for its aesthetic results and friendly atmosphere, with many loyal clients returning monthly for lash refills. However, experiences appear to vary by artist. Some reviewers explicitly report concerns regarding staff professionalism, including the smell of cigarettes and phone usage during treatments. Additionally, while many view it as a top-tier studio, some customers feel the high price point is not justified when compared to issues like poor lash retention and basic styling.

Why guests love it

Technical excellence in lash applicationWelcoming and aesthetic atmosphereCentral and convenient locationFriendly and warm staffLightweight/natural-feeling extensions

Things to note

High pricing for basic resultsPoor lash retention (early fallout)Staff hygiene concerns (cigarette smell)Phone distractions during treatmentLack of professional communication

Frequently Asked Questions

Common questions about The Lab Berlin

The Lab Berlin specializes in professional eyelash extensions, offering a range of styles from natural and subtle to dramatic and bold. Additionally, they provide comprehensive eyebrow services including tinting, plucking, and shaping to complete your look.
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Detailed Ratings

Service Quality3.9
Staff Friendliness4.3
Ambiance4.6
Value for Money3.4
Punctuality4.0
Booking Ease4.2
Data Confidence100%

Opening Hours

Monday10:00 AM – 8:00 PM
Tuesday10:00 AM – 8:00 PM
Wednesday10:00 AM – 8:00 PM
Thursday10:00 AM – 8:00 PM
Friday10:00 AM – 8:00 PM
Saturday10:00 AM – 6:00 PM
SundayClosed

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