BerlinKosmetik
The Lab Berlin
Mitte, BerlinTrendyGeneral Beauty

The Lab Berlin

SalonScore
6.7/ 10
NeighborhoodMitte
Avg Rating3.4 / 5.0
Price Level€€
Data Verified80%
Curator's Highlights

Best for lash extensions and refills in Berlin-Mitte

Ideal for polished lash-and-brow combinations

Great for professionals wanting reliable repeat maintenance

Editorial Overview

Inside The Lab Berlin

Precision lash extensions and a keen editorial eye define The Lab Berlin, the Mitte studio founded in 2016 by Hely Doan—a certified lash artist, hairstylist, and makeup professional whose name has become shorthand for impeccable eye styling in Berlin. The concept feels more curated laboratory than conventional beauty salon: every set is tailored, from soft, natural definition to full dramatic volume, executed with premium tools and Hely's own lash-growth serum, Hely Lashes. Regulars return like clockwork every four weeks for refills, frequently singling out senior artist Mila for her seamless, unhurried work. The praise is consistent—friendly, uncomplicated, reliably excellent. But lashes are only the opening act. The team shapes, tints, and grooms brows with equal finesse, while nourishing facial peelings and deeply relaxing massages round out a menu designed for total rejuvenation. Centrally located on Reinhardtstraße, it has quietly earned a reputation as one of the capital's most trusted addresses for eye-focused beauty.

Lash-led studio founded by certified lash artist Hely Doan in 2016
Range from natural to dramatic lash looks with high-quality tools and products
Own Hely Lashes serum to support natural lash growth
Brow coloring, shaping and grooming available in the same visit
Facials and massage round out an all-in-one Mitte beauty menu

Verified Review Insights

Synthesized consensus based on authentic verified client feedback.

The Consensus

“Most reviewers agree the studio offers friendly, uncomplicated service in a central location, with several loyal customers returning regularly for lash refills. Individual artists like Mila and Amanda receive personal praise, though a small number of reviewers report disappointing lash longevity and professionalism issues.”

Balanced Perspective

The majority of reviewers are happy, praising the friendly staff, easy-going atmosphere, and central Berlin location, with some returning every four weeks for refills. However, a few reviewers raise serious concerns: one reports lashes falling out after a week, another found the 150€ extensions aesthetically basic and not worth the price, and one describes an unprofessional senior artist experience with cigarette breath and no guidance.

What guests love
satisfied regular customers returning for lash refillsfriendly and uncomplicated servicecentral locationpleasant atmospherepraise for individual artists (Mila, Amanda)
Helpful notes
lash extensions falling out after one week (one reviewer)perceived poor value at 150€ (one reviewer)unprofessional artist behavior: cigarette breath, vibrating phone, no aftercare guidance (one reviewer)results described as aesthetically basic by one reviewer

Frequently Asked Questions

Key treatment and booking details for The Lab Berlin

The Lab Berlin specializes in everything related to lashes – from natural to dramatic looks, and from simple to extravagant styles. The team around Hely Doan, a trained make-up artist, hairstylist and certified lash artist, works with high-quality tools and premium products to achieve individual results. They also offer their own growth serum, Hely Lashes, to naturally support your lashes.
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Detailed Ratings

Service Quality3.6
Staff Friendliness4.0
Ambiance3.8
Value for Money2.8
Punctuality3.5
Booking Ease3.8
Data Confidence100%

Opening Hours

friday10:00 - 21:00
monday10:00 - 21:00
tuesday10:00 - 21:00
saturday10:00 - 21:00
thursday10:00 - 21:00
wednesday10:00 - 21:00

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