BerlinKosmetik
Europa Nails

Europa Nails

Modern MinimalistGeneral Beauty
SalonScore4.0
NeighborhoodMitte
Avg Rating2.0 / 5.0
Price Tier€€
80%
CompletenessAI Confidence

The AI Verdict

"Comprehensive head-to-toe beauty days"

"Parents seeking child-friendly service environments"

Meet Europa Nails

Tucked away on Bahnhofstraße in Berlin-Köpenick, Europa Nails serves as a versatile wellness hub that houses the specialized 3 Princess beauty suite. This is a space where traditional Asian healing arts blend seamlessly with modern apparative cosmetics, offering everything from deep-tissue relaxation to high-tech skin rejuvenation. The team is recognized for their adaptability and personal touch, often going the extra mile to ensure every guest feels attended to.

Clients are welcomed into a modern, light-filled environment that feels both professional and unpretentious. The experience is elevated by thoughtful details like complimentary tea and a genuinely child-friendly atmosphere, making it a local favorite for a comprehensive beauty day. From natural, cruelty-free facials to precision nail design, the focus remains on using high-quality, vegan ingredients that respect both your skin and the environment. It’s the combination of a friendly chat and a professional glow-up that defines this Köpenick gem, providing a true 'Auszeit' from the daily grind.

Traditional Asian massage treatments
Combination of high-tech and natural facial care
Child-friendly atmosphere with free drinks and Wi-Fi
Focus on vegan and cruelty-free natural cosmetics

Treatment Menu

0 items

AI Review Analysis

The Consensus

"Reviewers frequently express frustration regarding a systemic failure to honor appointments made through third-party platforms like Treatwell. While some customers explicitly praise the staff's warmth and thorough work, there is a recurring consensus that the salon's administrative handling of pre-paid bookings and refund requests is currently unreliable."

Balanced Perspective

The salon receives praise for its friendly staff, hospitality, and professional results in some instances, with reviewers noting a pleasant atmosphere and accommodating service. However, these positives are heavily offset by recurring complaints. Some reviewers report technical issues like nail injuries and poor polish longevity. Most significantly, several patrons mention that the salon refused to honor pre-paid online bookings, leading to double-charging or lost funds, which reviewers describe as a lack of accountability regarding financial transactions.

Why guests love it

Friendly and welcoming atmosphereStaff flexibility and willingness to accommodate delaysThorough and professional technical execution for someGood interpersonal communication and hospitalityOwner stepping in to cover for sick staff

Things to note

Non-recognition of Treatwell bookings and pre-paymentsDifficulty obtaining refunds for cancelled servicesTechnical errors leading to physical injury or poor durabilityInconsistent and perceived unfair pricingDiscontinuation of services without updating booking platforms
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Detailed Ratings

Service Quality2.8
Staff Friendliness4.2
Ambiance3.5
Value for Money2.1
Punctuality2.5
Booking Ease1.2
Data Confidence100%

Opening Hours

Monday9:00 AM – 7:00 PM
Tuesday9:00 AM – 7:00 PM
Wednesday9:00 AM – 7:00 PM
Thursday9:00 AM – 7:00 PM
Friday9:00 AM – 7:00 PM
Saturday9:00 AM – 4:00 PM
SundayClosed

Payments

Barzahlung

Languages

DeutschVietnamesisch

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